---
title: COCRS System | COCRS Knowledge Base
description: Instructions for using the COCRS user site to find parcels, request tax certificates and HOA documents, and other various features.
---

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1. [COCRS Knowledge Base](https://kb.cocrs.com/)
2. [COCRS System](https://kb.cocrs.com/cocrs-system)

# COCRS System

 Instructions for using the COCRS user site to find parcels, request tax certificates and HOA documents, and other various features.

- [User Account Settings](https://kb.cocrs.com/user-account-settings)

## Ordering Process

- [How to Order Tax Certificates](https://kb.cocrs.com/how-to-order-tax-certificates)
- [HOA Ordering Overview (Status and/or CIC)](https://kb.cocrs.com/hoa-ordering-overview)
- [COCRS Search and Request](https://kb.cocrs.com/search-and-request)
- [COCRS Searching Tips](https://kb.cocrs.com/cocrs-searching-tips)
- [How to order duplicates or updates to certificates](https://kb.cocrs.com/how-to-order-duplicates-or-updates-to-certificates)
- [Why do the owner names not match?](https://kb.cocrs.com/why-do-the-owner-names-not-match)
- [How do I cancel an order?](https://kb.cocrs.com/how-do-i-cancel-an-order)
- [Reasons for Cancellations](https://kb.cocrs.com/reasons-for-cancellations)
- [Overview of the Request Detail page](https://kb.cocrs.com/overview-of-the-request-detail-page)

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## Reports and Useful Information

- [County Closures](https://kb.cocrs.com/county-closures)
- [Tax Certificate Return Times](https://kb.cocrs.com/how-long-until-i-get-a-certificate-back)
- [Request History Reports](https://kb.cocrs.com/request-history-reports)

- [COCRS System](https://kb.cocrs.com/cocrs-system#main-content)

    - [Ordering Process](https://kb.cocrs.com/cocrs-system#ordering-process)
    - [Reports and Useful Information](https://kb.cocrs.com/cocrs-system#reports-and-useful-information)
- [Product Information](https://kb.cocrs.com/product-information#main-content)

    - [Property Tax Documents](https://kb.cocrs.com/product-information#property-tax-documents)
    - [HOA Documents](https://kb.cocrs.com/product-information#hoa-documents)
- [General Topics](https://kb.cocrs.com/general-topics#main-content)

    - [Frequently Asked Questions (FAQ)](https://kb.cocrs.com/general-topics#frequently-asked-questions-faq)

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