How do I cancel an order?

The best way is to email the team at certs@cocrs.com so it can be assigned to the person working it. Or, you can call and talk with Lisa or Cambria, as they are the two working your requests.
 

Cancellation Fees

In general, COCRS will not charge for cancellations. However, there are some situations where fees may be billed against cancelled requests.

If the orders are placed and cancelled through third-party software, via the APIs, the services fees may still be assessed based on the third-party policies.
For requests that incur fees from counties or tax collectors, we will reach out to ask the requests be ignored, the checks returned or voided, or even credited back. In cases where the fees are changes, we will pass those through on the next monthly invoice.
 

 

You can reach us at 720-615-0500 or 610-934-2999.